PROVO, Utah – In-Group Hospitality: A PEG Company [“IGH”], a leading hospitality group that operates more than 30 properties across the United States, is rolling out new rigorous cleaning protocols and safety measures geared toward enhancing the group’s already-strict cleanliness standards.
As economies reopen and properties relaunch, IGH’s top priority remains protecting the health and wellness of guests and associates at every hotel. As major brand partners including Hilton Hotels Group, Marriott International, and Hyatt Hotels continue developing sanitization solutions to address the challenges presented by the COVID-19 pandemic, IGH is actively engaged in implementing those guidelines while also enforcing their own.
“We believe that today’s challenges, while unprecedented, will not squelch the hospitality industry forever. We are seeing significant increases in occupancy at our properties every single day,” said Graydon Pearson, Chief Executive Officer, IGH. “Yes, operating in the current pandemic environment requires a thorough strategy, but we view this undertaking as an opportunity to improve, adapt, lead, and ultimately, emerge even stronger than before.”
Immediately upon recognizing the crisis at hand, IGH and its corporate partner PEG Companies [“PEG”] deployed in-depth business contingency plans at every property the group owns/manages, allowing those properties to weather the economic environment and relaunch as soon as local governments deem them safe to do so.
As part of the group’s safety guidelines to prevent and slow the spread of germs, they are taking the following cleanliness/safety measures at their properties:
- Reducing Contact: IGH is encouraging guests to check in using their mobile devices whenever possible. At IGH properties, guests always have the option of using Mobile Key, which allows people to use their own cell phones as their room keys.
- Providing Personal Protective Equipment: IGH associates across the country are currently required to wear masks for their own safety and the protection of others. Properties have also installed Plexiglas barriers at their front desks and added an abundance of hand sanitizer stations throughout their hotels.
- Enhancing In-Room Sanitization: Guests now have the option to forego housekeeping services during their stay. If they prefer not to have housekeeping enter their room, linen and amenity replacements can be delivered directly to their door. Between guests, cleaning professionals are following rigorous decontamination protocols and using EPA-certified chemicals proven to be effective against COVID-19.
- Leveraging the Latest Technology: Several operators are in the process of introducing cutting-edge technology including electrostatic disinfectant sprayers, UV light sanitization, air purifiers and filters, thermal imaging, and more. IGH properties are poised to be among the first hotels to receive these technologies as soon as they become available.
- Elevating Food Safety Protocols: Open buffet items are not available at IGH properties during this time. At properties with on-site restaurants, staff are following elevated food safety protocols while offering curbside and carry-out options.
AC Hotel by Marriott Salt Lake City is becoming one of the first PEG properties to relaunch, bringing back 27 previously laid off associates to their jobs. PEG and IGH continue to diligently assess and prepare many of their other properties across the country to follow suit.
“We feel very fortunate to be in a position where we can help reintroduce jobs back into the economy,” said Cameron Gunter, Chief Executive Officer, PEG. “We feel a great sense of responsibility and hope as we carefully and strategically lead this shift into a new age of hospitality.”
About In-Group Hospitality: A PEG Company:
In-Group Hospitality: A PEG Company [“IGH”] has always believed that enduring success begins with the experience delivered to the guest, fostered by the relationships built with top-quality associates and development partners. In the five-plus decades since the Pearson family founded what would eventually become In-Group Hospitality: A PEG Company, the group has grown into a leading hospitality group with a portfolio of more than 30 properties in 13 states and hundreds of associates. As an innovative and efficiency-integrated business, IGH counts its expertise in hotel management, investment, and development as the pillars to continued growth and equity holder satisfaction. Based in Provo, Utah and helmed by CEO Graydon Pearson, IGH manages over 3,000 keys under some of the most recognized hotel brands including those from Hilton Hotels Group, Marriott International, Hyatt Hotels, and IHG.
About PEG Companies:
PEG Companies [“PEG”] was founded in 2003 and is now one of the fastest-growing commercial real estate investment, development, and asset management firms in the West. PEG’s mission remains constant: create opportunities through grit, ingenuity and expertise – providing the premier real estate experience. The PEG team offers considerable experience in project design, engineering, financing, city entitlements, tax incentives, construction management, marketing, and property management and offers a strategic combination of acquisition, rehabilitation, and development capabilities. PEG owns and manages more than 5,200 hospitality keys across the U.S. and Canada, with over 2,800 multifamily housing units and additional office, retail, and industrial space across the West. The firm sponsors multiple investment products on behalf of its investors and has produced net annualized returns of over 25% for the strategies it pursues. For more information about PEG, visit www.pegcompanies.com.